There are many different ways an organization can connect, consult, and engage with its community online. From free social media channels such as Twitter and Facebook to dedicated applications.
Regardless of the technology you select, there are a few universal functions that are important when it comes to your organization getting the most value out of your online community engagement tools.
This infographic aims to highlight six of the key areas you should consider when looking for a tool to help manage your online community engagement and consultation initiatives.
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